All psychologists must adhere to the relevant laws concerning privacy and confidentiality.
Your information (name, date of birth, address, reason for attending) is recorded and held securely. Progress notes are also recorded.
Only authorised employees have access to this information.
Your information would never be shared without your prior consent.
There are some exceptions:
– a subpoena from court
– you are a risk to yourself
– you pose a risk to others
– information is requested by third party referrers, who are financing the sessions, such as Workcover, DHHS or TAC
– to comply with reporting requirements for clients referred under Medicare.
In these circumstances, you will be notified that your information would be shared and all efforts will be made to gain consent.
If you are under the age of 18 or have a legal guardian, your parent/guardian may have the right and obligation to participate in your care, meaning that some of what you share during sessions may not have full confidentiality protection. However, parents are encouraged to respect the privacy of young people undergoing therapy to the fullest extent possible, and Psychologist discretion is always applied.
If you choose to pay by credit card, charges will appear as Western Health Collective.